Privacy Policy

Last Updated: 20th December 2024

At Medicine Lodge Confederacy (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Notice explains how we collect, use, and share your personal data when you visit our website at creationstory.co (the "Site") and use our 'Site' services, including purchasing films and merchandise. Please take a moment to read through this Privacy Notice carefully.

1. Information We Collect

We collect personal data when you use our Site, make purchases, or interact with our Site Services. The types of personal data we may collect include:

  • Contact Information: Your name, email address, phone number, and billing and shipping address (for merchandise orders).
  • Account Information: Details about your account with us, including login credentials and preferences.
  • Payment Information: Credit card or other payment details for processing transactions. We do not store your payment information; it is processed securely by our third-party payment processor Stripe
  • Purchase History: Records of the films and merchandise you have purchased or shown interest in.
  • Usage Data: We may collect information about how you interact with our Site, including IP address, browser type, device information, and pages visited. This helps us improve your experience and monitor the performance of our Site.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Process Your Orders: We use your contact and payment information to process your film and merchandise orders and deliver them to you.
  • To Create and Manage Your Account: We use your account information to create, maintain, and secure your account on our Site, allowing you to access purchased films and track your order history.
  • To Communicate with You: We may use your email address to send you order confirmations, updates, newsletters, promotional offers, or important notices about our Services. You can opt-out of marketing communications at any time.
  • To Improve Our Services: We analyse usage data to improve the functionality, content, and user experience of the Site. This includes troubleshooting and preventing fraud or security breaches.
  • To Comply with Legal Obligations: We may need to use your data to comply with legal or regulatory requirements or to protect our rights and interests.

3. How We Share Your Information

We will never sell or rent your personal data to third parties. However, we may share your information with trusted third parties for the purposes outlined below. These providers have their own privacy policies that govern how they handle your data. Please refer to their websites for futher information

  • Third-Party Service Providers: We share necessary personal data with service providers who assist in fulfilling orders, processing payments, and handling customer support. For example:
    • Printify: When you purchase merchandise through our Site, we share your shipping address and order details with Printify, a third-party solution, for the production and fulfillment of merchandise orders. 
    • Payment Processors: We work with third-party payment processors (such as Stripe and PayPal) to securely handle your payment information

4. Data Retention

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We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. For example, we may retain transaction records for tax or accounting purposes, even after you close your account. 

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5. Your Rights Under GDPR

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If you are a resident of the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your personal data to another provider in a machine-readable format.
  • Right to Object: You can object to the processing of your personal data, particularly for marketing purposes.

If you wish to exercise any of these rights, please contact us at creationstory@wearequiet.com You also have the right to lodge a complaint with your local data protection authority.

6. Security of Your Information

We take the security of your personal data seriously and use a range of measures to protect it from unauthorized access, loss, or misuse. This includes encryption, secure payment gateways, and access controls. However, no method of transmission over the internet is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that allow us to remember your preferences, improve the performance of the Site, and analyse trends. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Site.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Effective Date" at the top of this notice. We encourage you to periodically review this Privacy Notice to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please feel free to contact us: creationstory@wearequiet.com

Important Notes:

  • Third-Party Fulfillment: Since our merchandise shop is delivered by fulfilment solution Printify, please note that Printify and their production partners will handle your shipping and order details for merchandise purchases. They have their own privacy policies regarding how they process and store your data.
  • Payment Processors: We work with third-party payment processors (like Stripe and PayPal) to handle your payment details securely. Please refer to their privacy policies for more information about how they process your payment data.